Privacy Policy

This Privacy Policy explains how Family Survival Score ("we," "us," or "our") collects, uses, and protects the information you provide when you use our website and complete the Family Survival Score assessment. We are committed to handling your information responsibly and transparently.

Information we collect

When you complete the assessment, we collect the answers you provide to the questions. To deliver your results, we also collect the contact details you enter, which include your first name, email address, and mobile number.

We may also automatically collect limited technical information such as your device type, browser, and general location, which helps us keep the site secure and improve how it works.

How we use your information

We use your answers to generate your Family Survival Score and your personalized readiness summary. We use your contact details to deliver your results to you and, where you have expressed interest, to follow up with relevant information and to connect you with a licensed professional who can help you understand your options.

We may also use your information to send you educational content and updates. You can opt out of these communications at any time using the unsubscribe link in any message or by contacting us directly.

How we share your information

We do not sell your personal information. We may share your information with licensed professionals and trusted service providers who help us operate the service, deliver your results, and follow up with you. These parties are only permitted to use your information for those purposes.

We may disclose information if required to do so by law or to protect our rights, users, or the public.

Data retention and security

We retain your information for as long as necessary to provide the service and to comply with our legal obligations. We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to further communications at any time. To make a request, contact us using the details below. We will respond in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Children

Our service is intended for adults. We do not knowingly collect personal information from individuals under the age of majority in their province or territory.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the service after any change indicates your acceptance of the updated policy.